Terms and conditions

Version effective from 1 January 2025

1. Company Information

This website is operated by:

ARCANA CLUB LTD
Company Number: 17209306
Registered in England and Wales

Registered office:
20 Wenlock Road, London, England, N1 7GU

Website: arcana-club.com
Contact email: contact@arcana-club.com

2. About Arcana Club

Arcana Club provides online services, memberships, digital content, private community access, curated experiences, events and related services.

By using this website or purchasing any service, you agree to these Terms & Conditions.

3. Eligibility

You must be at least 18 years old to use our services or purchase memberships.

By using the website, you confirm that:

• you have legal capacity;
• all information provided is accurate;
• you will comply with applicable laws.

4. Services

Arcana Club may offer:

• private memberships;
• online content;
• exclusive community access;
• networking services;
• digital products;
• physical events;
• online experiences;
• merchandise and related products.

We reserve the right to modify, suspend or discontinue any service at any time.

5. Orders and Payments

All prices displayed on the website are in the selected currency and may include applicable taxes unless stated otherwise.

Payments may be processed through third-party providers including:

• Stripe;
• PayPal;
• credit/debit cards;
• bank transfer.

Orders are only confirmed once payment has been successfully received.

We reserve the right to refuse or cancel any order for fraud prevention or compliance purposes.

6. Memberships and Subscriptions

Certain services may be provided through recurring subscriptions.

Unless otherwise stated:

• subscriptions renew automatically;
• users may cancel before the next billing cycle;
• no partial refunds are provided for unused periods.

Arcana Club may update membership benefits and content at any time.

7. Refund Policy

Due to the nature of digital content, memberships and event-related services, purchases are generally non-refundable unless required by applicable law.

Refund requests may be reviewed on a case-by-case basis.

For refund inquiries, contact: contact@arcana-club.com

8. Digital Content

All digital content is licensed for personal use only.

Users may not:

• reproduce;
• resell;
• redistribute;
• share;
• publicly display;
• exploit content commercially

without prior written permission.

9. Community Rules

Users agree not to:

• harass others;
• post illegal content;
• engage in fraud;
• abuse community members;
• damage the reputation of Arcana Club.

We reserve the right to suspend or terminate accounts without refund for violations.

10. Intellectual Property

All website content including:

• branding;
• logos;
• visuals;
• videos;
• texts;
• designs;
• trademarks

remain the exclusive property of ARCANA CLUB LTD.

Unauthorized use is strictly prohibited.

11. Limitation of Liability

Arcana Club provides services on an "as available" basis.

We are not liable for:

• indirect losses;
• interruption of services;
• third-party failures;
• data loss;
• force majeure events.

Our total liability shall never exceed the amount paid by the customer during the previous 12 months.

12. Privacy

Personal data is processed according to our Privacy Policy.

By using the website, users consent to such processing.

13. Cookies

The website may use cookies and analytics technologies to improve user experience.

Users may manage cookie preferences through the cookie banner.

14. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact

ARCANA CLUB LTD
20 Wenlock Road, London, England, N1 7GU
Email: contact@arcana-club.com